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FAQ : Loyalty Rewards - LAZY POINTS!


Read our short introduction to LAZY POINTS here first!

What are Lazy Points?

Put simply, Lazy Points are reward points that you earn on our site! There are several ways of earning Lazy Points, like completing a purchase or referring a friend. You can use Lazy Points to claim discounts off purchases. It's our way of saying "Thank you!" for shopping with us!

Who can join this reward program?

Anyone with an account on our site is automatically enrolled. Create an account on our site and make sure you're logged in to start earning Lazy Points! Click here to login & view your points.

How do I earn Lazy Points?

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Lazy Points tab after logging into your account.

How do I view my point balance?

First, make sure you have an account with us and you're logged in! Your Lazy Points balance can be viewed on your account page.

How do I redeem my Lazy Points?

Log in to your account and select the tab named Get Rewards. Here you’ll see all the available rewards you can claim. Once you have enough points, you can redeem them for a reward at any time!

Is there a limit to the number of points I can earn?

Of course not! Go ahead and earn as many as you can! We suggest referring your friends to shop with us. They'll be happy to discover a new shopping site, and you'll get a healthy chunk of Lazy Points from us if they successfully complete any purchase!

Do my Lazy Points expire?

Yes. If you don't earn or spend any points in 12 months, they'll expire.

What do the 'approved', 'pending' and 'cancelled' statuses mean?

Approved:
These points can be redeemed on rewards immediately! Yup, right now!

Pending:
These points are need to be verified before you can redeem them. This typically applies to purchases and referrals

Cancelled:
These points will not be added to your account. Usually, it's because an order gets cancelled.

What happens if a friend I refer cancels or returns their order?

Your pending points will become cancelled and will be removed from your account.

Why did my account balance go down?

Usually, this is because you, or someone you referred, cancelled/returned a purchase.

I completed an activity but didn't earn Lazy Points!

It can sometimes take a few minutes for our server to process your activity and provide your points.

Can I use my Lazy Points during checkout?

Not directly - please redeem your points for a voucher which can then be applied at checkout. To redeem your points, log into your account and click on Get Rewards.

How do I leave the program?

But why would you! :( If you no longer wish to earn Lazy Points, contact us and ask to be unenrolled. We'll unenroll you and you'll lose any points you've earned forever.

What happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your points total will start from zero.

Where can I report a problem or give feedback?

Simply contact us here.