FAQ : International Shipping
We deliver to the following countries using our delivery partner DPEX.
If your country isn't listed in the table below, contact us and we'll provide you a customised quote!
(IN WORKING DAYS)
|DELIVERY ZONE||FREE SHIPPING
|BRUNEI||Within 2||15.00||5.00||B||SGD 200|
|CZECH REP||Within 5||45.00||5.00||F||n.a.|
|HONG KONG||Within 2||15.00||5.00||B||SGD 200|
|INDONESIA||Within 2||15.00||5.00||B||SGD 200|
|JAPAN||Within 3||15.00||5.00||B||SGD 200|
|KOREA SOUTH||Within 3||15.00||5.00||B||SGD 200|
|MACAU||Within 3||15.00||5.00||B||SGD 200|
|MALAYSIA||Within 3||10.00||5.00||A||SGD 150|
|NEW ZEALAND||Within 5||20.00||5.00||C||n.a.|
|PHILIPPINES||Within 3||15.00||5.00||B||SGD 200|
|TAIWAN||Within 3||15.00||5.00||B||SGD 200|
|THAILAND||Within 3||15.00||5.00||B||SGD 200|
|UNITED STATES||Within 3||25.00||5.00||D||n.a.|
|UNITED KINGDOM||Within 3||25.00||5.00||D||n.a.|
*n.a. = not applicable
Of course! The easier way would be to refer to the section above to calculate the shipping costs. It's easy and straight-forward, we promise!
The other method would be to add all your desired items to your shopping cart, and head over to your cart (click the mini cart icon at the top of the page). At the bottom of the cart page, you can use the "Get Shipping Estimates" section to see your shipping options available and the associated costs.
We try our best to ensure that your newly purchased items reach you quickly, by packaging and mailing out orders efficiently. This typically takes 1-3 business days, and varies according to the volume of orders we receive.
When your item has been shipped from our office, we will notify you via email. Please check your spam/junk folder and add us to your address book or contact list to ensure our emails and notifications reach your inbox safely. You can also check on the status of your order here.
International customers maybe charged import duties. Any import duties (if applicable) are charged when the parcel arrives at its destination country. These charges will have to be borne by the recipient of the parcel. Import duties and custom policies vary widely from country to country and unfortunately, we are unable to advise on these specific issues. For more information on import duties in your country, please contact your local customs office to ensure that you will not be surprised by unexpected costs.