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FAQ : Ordering

Do I need an account on your site to order?

Nope! We highly recommend creating an account though!

It allows you to save your shipping address, view your past orders and most importantly, earn LAZY POINTS! It's our rewards program that let's you earn points for exchange to cash vouchers you can use on our site!

How do I place an order?

Simply navigate to your item(s) of choice, and select the color/size (if applicable) you want. Click the ADD TO CART button. Your items are now in your shopping cart!

Once you've added all the items you want to your cart, click on the cart icon at the very top of the page to view your cart.

Check that all the items in your cart are correct, and click CHECKOUT to proceed to payment. Follow the check out process by logging in (for returning customers) or filling in your details manually (for new customers). You will be able to select your preferred mode of payment and shipping at this point.

Once you've completed the checkout process, please check your email for your order confirmation. For those who have selected Bank Transfer as the payment method, you will find the payment instructions in the order confirmation email. Check your spam/junk folder if you can't find the email in your inbox. Do contact us if you get confused at any point! We're here to help 24/7.

I have a discount/promo code. How do it use it?

You will be able to key in your promo code during the checkout process. On the checkout page where you key in your mailing address, look for "Have a discount code? Click here to enter it". Simply key in your discount code and don't forget to click 'Apply'!

Can I cancel or amend my order after submitting my order?

We try our best to process and ship out orders as efficiently as possible. As such, being able to cancel or amend your order after you have submitted it is evaluated on a case by case basis. We can't guarantee success, but contact us as soon as you can if you wish to make changes to your order, and we’ll see if we can work something out!

What is the currency used on the site?

All prices displayed on this site are in Singapore Dollars (SGD). We have integrated some popular international currencies you can select using the currency dropdown at the top of the site. Can't find yours? Let us know! We'll add it in.

Please note that these rates are estimates, and may differ slightly from the actual rate charged by your credit card or Paypal.