FREE SHIPPING above $50! Details here.

FAQ : Shipping


What are my shipping options available?

Please note that all orders take 2-3 working days (excludes weekends and public holidays) to process before they are shipped out.

Normal Mail - $2.00
No tracking. Delivery in 3-5 working days
FREE on orders above SGD50.00!

SmartPac - $3.80 (for orders up to $40.00)
SmartPac - $4.70 (for orders >$40.00)

With tracking via Delivery in 2-3 working days.
For detailed info click here.
FREE SmartPac/Registered Mail for all orders above SGD100.00!

DPEX Doorstep Courier - $6.00
With tracking via Delivery in 1 working day.
Note that processing time of 2-3 working days for all orders still applies. 
FREE on orders above SGD150.00!

Can I get an estimate on the Shipping Fees applicable before ordering?

Of course! The easier way would be to refer to the section above to calculate the shipping costs. It's easy and straight-forward, we promise!

The other method would be to add all your desired items to your shopping cart, and head over to your cart (click the mini cart icon at the top of the page). At the bottom of the cart page, you can use the "Get Shipping Estimates" section to see your shipping options available and the associated costs.

Has my order been shipped out yet?

When your item has been shipped from our office, we will notify you via email. Please check your spam/junk folder and add us to your address book or contact list to ensure our emails and notifications reach your inbox safely. You can also check on the status of your order here.

Can I Self-Collect my parcel?

Self-collection is not available.