FREE SHIPPING above $40! Details here.

FAQ : Shipping


What are my shipping options available?

Please note that all orders take 2-3 working days (excludes weekends and public holidays) to process before they are shipped out.

Normal Mail - $1.70
No tracking. Delivery in 3-5 working days
FREE on orders above SGD40.00!

SmartPac - $3.80 (up to 3 items)
SmartPac - $4.70 (more than 3 items)

With tracking via 90% delivered on next working day.
For detailed info click here.
FREE SmartPac for all orders above SGD80.00!

DPEX Doorstep Courier - $7.00
With tracking via Delivery in 1 working day.
FREE on orders above SGD120.00!

Can I get an estimate on the Shipping Fees applicable before ordering?

Of course! The easier way would be to refer to the section above to calculate the shipping costs. It's easy and straight-forward, we promise!

The other method would be to add all your desired items to your shopping cart, and head over to your cart (click the mini cart icon at the top of the page). At the bottom of the cart page, you can use the "Get Shipping Estimates" section to see your shipping options available and the associated costs.

Has my order been shipped out yet?

When your item has been shipped from our office, we will notify you via email. Please check your spam/junk folder and add us to your address book or contact list to ensure our emails and notifications reach your inbox safely. You can also check on the status of your order here.

Can I Self-Collect my parcel?

Yes, you can! You will need to schedule an appointment with us first. Click here for full details on self-collection procedures and our office location. We do not hold meet-ups for parcel collection anywhere else.

Please note the order and full payment is required before coming to pick up your parcel.